Terms of service

Effective Date: January 28, 2026

Welcome to Caputo & Guest (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website (the “Site”) and the purchase of products through the Site. By accessing the Site or placing an order, you agree to be bound by these Terms.

If you do not agree, please do not use the Site.

1. Use of the Website

You agree to use this Site for lawful purposes only and in accordance with these Terms. You may not:

  • Use the Site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to the Site or its systems
  • Interfere with the security or operation of the Site

We reserve the right to suspend or terminate access for violations of these Terms.

2. Products & Availability

Caputo & Guest sells fresh agricultural products, including mushrooms, through bulk and e-commerce packaging formats.

  • Product availability may change without notice
  • All descriptions and images are for informational purposes and may vary due to natural product variation
  • We reserve the right to limit quantities or discontinue products at any time

3. Orders & Payment

By placing an order, you represent that:

  • You are at least 18 years old
  • You are authorized to use the payment method provided

All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to cancel or refuse any order for any reason, including errors in pricing or availability.

4. Shipping & Delivery

Shipping timelines are estimates only and not guaranteed.

Because our products are perishable, you acknowledge and agree that:

  • Delivery delays caused by carriers, weather, or events beyond our control are not our responsibility
  • Risk of loss transfers to you upon delivery

Please inspect shipments immediately upon arrival.

5. Returns, Refunds & Perishable Goods

Due to the perishable nature of fresh mushrooms:

  • All sales are final, except where required by law
  • Refunds or replacements may be considered at our discretion if a product arrives damaged or unusable

Any issues must be reported within 24 hours of delivery and include photographic documentation.

6. Food Safety Disclaimer

Our products are intended for culinary use only.

  • You are responsible for proper storage, handling, and preparation
  • Individual reactions to foods may vary
  • Our products are not intended to diagnose, treat, cure, or prevent any disease

Consult a qualified professional if you have food allergies or health-related concerns.

7. Intellectual Property

All content on the Site — including text, images, logos, product descriptions, and designs — is owned by or licensed to Caputo & Guest and may not be copied, reproduced, or used without prior written consent.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

9. Limitation of Liability

  • Use of or inability to use the Site
  • Purchase or use of our products

Our total liability shall not exceed the amount paid for the applicable order.

10. Indemnification

You agree to indemnify and hold harmless Caputo & Guest from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site or products.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms at any time. Changes will be effective upon posting to the Site. Continued use of the Site constitutes acceptance of the revised Terms.

13. Contact Information

Caputo & Guest
609 Cope Road
Kennett Square, Pennsylvania 19348
United States
Email: info@caputoandguest.com
Phone: 610-268-3240